We’ve updated some Terms and Conditions
We take a lot of pride in delivering safe, reliable LPG supply to homes and businesses across Tasman, Nelson and Marlborough regions, all year round. You can always find the most recent terms and conditions here:
General Terms and Conditions – LPG
The ‘Feel the Energy’ terms apply if you:
– Have bottled LPG delivered to your home, and/or
– Have bottled LPG delivered to your business – and consume under 10 tonnes of LPG per year (that’s from 1 bottle to 300 bottles per year.)
We’re updating our Terms and Conditions
We’re updating our Terms and Conditions, effective 16 November 2026.
We encourage customers to review the updated Terms and Conditions, which are available below.
Bottled LPG – Feel the Energy Terms and Conditions (effective 16 November 2026)
Until 16 November 2026, the Feel the Energy Terms and Conditions as at 25 March 2026 apply.
What to do now
Please read through the new ‘Feel the Energy’ Terms and Conditions to make sure you understand them.
Click on the above link for the Rockgas Ltd Terms and Conditions
See below for additional Terms and Conditions specific to Rockgas Nelson & Marlborough
PAYMENT TERMS – 18/1/2023
Effective immediately, Rockgas Nelson & Marlborough’s payment terms will be PAYMENT WITHIN 7 DAYS from date of invoice.
SINGLE CYLINDER SETUP DELIVERIES
From 1st April 2021 Rockgas Nelson & Marlborough will not take on any new single cylinder customers. Existing customers with single cylinder setups will be charged a $80 special delivery fee for any delivery that is not on their scheduled delivery day (ie: runout delivery).
Rockgas Nelson & Marlborough offer a ‘regular check’ service to some customers (in special circumstances only) at an extra charge. Our regular check service does not exempt you from paying a call out fee if you require an after hours delivery. Each customer is still responsible for managing their own LPG usage and placing extra orders when required.
Rockgas Nelson and Marlborough require all rental property tenants to pay for their LPG cylinder deliveries in advance.